Conversations by Brevo 2.0.7

Effective communication with leads and customers is crucial in today's fast-paced market. This mobile application facilitates the management of conversations on Brevo, enabling real-time interactions through various personalized chat tools.

• Live Chat: Enhance visitor engagement in real time, potentially increasing sales and fostering brand loyalty through tailored interactions.
• Chatbot: Efficiently grow your contact list while automating lead capture and providing answers to frequently asked questions.
• Universal Inbox: Seamlessly engage with customers across their preferred communication channels, managing conversations from a single platform while integrating live chat, WhatsApp, Instagram, Facebook, and email.
• Visitor Intelligence: Initiate conversations or send automated messages based on valuable visitor insights such as location and items in their shopping cart.
• Chat Reports: Monitor customer satisfaction levels, chat volume, agent responsiveness, and other key metrics to assess performance.
• Message Alerts: Stay connected by enabling mobile notifications, ensuring you don’t miss valuable opportunities to engage with customers on the go.

For a more comprehensive experience that includes campaign management, users are encouraged to visit Brevo's website on a desktop device.